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Navigate2022-01-05T15:42:51+00:00

Navigate

Solving intractable problems and navigating complexity

We provide practical support that enables you to navigate complexity, solve intractable problems and manage messy change.

Are you disappointed with traditional approaches to managing change, feel overwhelmed by the complexity of your environment, and are keen to improve the dynamics in and between teams?

We help you navigate complex change in a successful and rewarding way.

Approaches to working effectively with complex change: 

  • System Diagnosis

  • Organisation Development

  • Group Dynamics

System Diagnosis

The repeated failure of many change initiatives stems from a deficient initial diagnosis. We help you look beyond the ‘presenting issue’ to see second and third order explanations. When we understand the structure and patterning of organisational issues in this way, we are better able to find, new and potentially transformative solutions.

Organisation Development

Our organisation development solutions are focused on understanding and shifting the underlying dynamics in your system. Our system-wide alignment processes map the impacts of change initiatives across the enterprise so you can see in advance where you need to focus attention to ensure the change can be well integrated.

Group Dynamics

When groups are unaware of the impact that organisational forces have on them, they can find themselves reacting in unexpected ways. When ignored, these effects may become projected onto certain individuals, other parts of the organisation or in unproductive group dynamics. Working carefully with the group to facilitate its own sensemaking and problem solving, we illuminate strategic dilemmas and collective resistances to find ways through, towards group functioning that is more productive and rewarding.

Complex Change Resources

Perspectives on Complex Change

Stewart Wingate

We focused on the trust, cohesiveness and collaboration needed to create a winning enterprise team and already we’re seeing tangible benefits.

Stewart Wingate, CEO, Gatwick Airport
Matthieu Hue
We gained a clearer view of what it means to be a team; how to work together, the expectations and ambitions we have, and clarity on how they could be met. It was powerful to do that work together.
Matthieu Hue, CEO EDF Energy Renewables

Our ability to recognise and manage complexity has been transformed by the work that Jacqueline has done with us. She is a respected and trusted advisor to our Executive Team.

Gordon Dewar, CEO, Edinburgh Airport

My team and I have benefited enormously from Jacqueline’s coaching and guidance. She is quite simply the best in the business in this space.

Ray Fitzgerald, President & COO, WW

We have worked with Jacqueline as a facilitator of change. She’s well-structured, direct yet empathetic, and focused on organisational excellence, illustrated with credible examples.

Richard Williams, Principal & Vice Chancellor, Heriot-Watt University

Your executive team has the potential to be the most potent unit of performance in your organisation.

Find out the key to creating excellence in your executive team.

Stewart Wingate

We focused on the trust, cohesiveness and collaboration needed to create a winning enterprise team and already we’re seeing tangible benefits.

Stewart Wingate, CEO, Gatwick Airport
Matthieu Hue
We gained a clearer view of what it means to be a team; how to work together, the expectations and ambitions we have, and clarity on how they could be met. It was powerful to do that work together.
Matthieu Hue, CEO EDF Energy Renewables

Our ability to recognise and manage complexity has been transformed by the work that Jacqueline has done with us. She is a respected and trusted advisor to our Executive Team.

Gordon Dewar, CEO, Edinburgh Airport

My team and I have benefited enormously from Jacqueline’s coaching and guidance. She is quite simply the best in the business in this space.

Ray Fitzgerald, President & COO, WW

We have worked with Jacqueline as a facilitator of change. She’s well-structured, direct yet empathetic, and focused on organisational excellence, illustrated with credible examples.

Richard Williams, Principal & Vice Chancellor, Heriot-Watt University

Our Practice Areas

Anticipate

Using strategic foresight to anticipate the future

Navigate

Solving intractable problems and navigating complexity

Lead

Developing executive capacity to lead adaptive organisations

The disruptors facing business today are too challenging for your executive leaders’ primary focus to be day-to-day execution.

Yet too many executive teams fail to balance their functional leadership: a focus on execution – with enterprise leadership: ensuring the organisation adapts in our new world.

And so often the relationships between executive leaders are characterised more by competition than collaboration.

We can help transform the impact and effectiveness of your ExCo.

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