Our People

Meet the team who make it all possible

Our people are the cornerstone of what we do and how we do it. Our clients appreciate that we’re professionals who work with integrity and flair.

Jacqueline Conway Founder & Managing Director

Jacqueline works with executive teams to calibrate their leadership to operate effectively in the complexity and disruption of today’s environment. She has 30 years experience of working globally with, and at, executive levels helping organisations renew themselves. With a PhD in executive leadership and a qualified futurist, she is an insightful and trusted advisor to CEOs and executive teams.

Sarah BallantyneDirector of Operations

Sarah leads client operational delivery and works closely as a trusted partner to manage their projects; from scoping, designing, planning to leading sessions. She has worked in both public and private sectors in the UK and internationally. Collaborative, reliable and flexible, she pays close attention to meet evolving client project and participant needs. She is also an experienced facilitator and executive coach.

Pippa BarkerEngagement Manager

Pippa is a dedicated engagement professional, committed to fostering authentic and lasting relationships. She has exceptional communication and leadership skills, and adeptly facilitates seamless collaboration across diverse teams. She explores clients’ individual needs, aspirations and challenges, to craft tailored solutions and cultivate effective partnerships.

Gordon LairdSenior Consultant

Gordon’s practice is informed by years of diverse experience of organisational change at an individual, team and organisational level and learning as a commercially focussed HR leader within world-leading businesses.
He is skilled in establishing a strong rapport as the basis for discovering enduring change and success.

Pauline HollandSenior Consultant

Pauline has over 25 years’ experience of working with senior leaders and their teams across many sectors to navigate the uncertainties, stresses and joys of organisation change and transformations. A deeply skilled listener, Pauline is recognised for her ability to create safe psychological spaces for connection, dialogue and sensemaking.

Gillian FrameSenior Consultant

Gillian is an expert in leadership transitions with a strong belief that genuine curiosity helps us to explore reality and the often-unquestioned perspectives that we hold to be true. She helps individual leaders and groups to amplify their natural strengths as well as transform limitations or barriers to achieve personal, professional and business success.

Vajramudita (Vee) ArmstrongSenior Consultant

Vajramudita works with senior leaders and their teams to increase effectiveness and fulfilment in challenging climates. With 30 years international experience, she uses a strengths based approach and is known for her skill at quickly building a culture of trust, respect and collaboration to both enrich relationships and transform performance.

Bryan SampsonSenior Consultant

Bryan’s focus is on working with senior teams to affect their leadership and the climate they create for others. He has a breadth of corporate and consulting experience in learning and development roles and transformation projects. His style is to facilitate change through insight, positive support and challenge in a safe and productive environment.

Jon SykesSenior Consultant

Jon is known for his authenticity and ability to combine empathy, curiosity and directness to help executives and senior managers get to the heart of their challenges. He consults to and coaches leaders and their teams to reach their full potential and take powerful action. He works with organisations across many sectors as they face complexity and rapid change.

Dominic HeilSenior Consultant

Dominik specialises in the areas of strategy and culture management. He has over 25 years international experience undertaking futures scenarios work across public and private sectors and teaching the method. He has pioneered an approach to assess organisational culture as a driver of productivity and creativity in organisations and a quantitative method to detect and evaluate corporate and country reputation risks.

Lauren McAlpineExecutive Assistant

Lauren is an experienced, reliable and highly effective Executive Assistant who works closely with Jacqueline and the team to ensure the smooth running of operations within Waldencroft. Lauren is skilled in communication, team organisation, event management, and project planning. She brings warmth, tenacity and efficiency to her work.

The disruptors facing business today are too challenging for your executive leaders’ primary focus to be day-to-day execution.

Yet too many executive teams fail to balance their functional leadership: a focus on execution – with enterprise leadership: ensuring the organisation adapts in our new world.

And so often the relationships between executive leaders are characterised more by competition than collaboration.

We can help transform the impact and effectiveness of your ExCo.

Arrange a call

Advanced Executive Fluency Report
Advanced Executive Fluency: Responding to New Leadership Challenges in a Complex World

Our Practice Areas

Anticipate

Using strategic foresight to anticipate the future

Find out more

Navigate

Solving intractable problems and navigating complexity

Find out more

Lead

Developing executive capacity to lead adaptive organisations

Find out more

We gained a clearer view of what it means to be a team; how to work together, the expectations and ambitions we have, and clarity on how they could be met. It was powerful to do that work together.

Matthieu Hue, CEO EDF Energy Renewables

Our ability to recognise and manage complexity has been transformed by the work that Jacqueline has done with us. She is a respected and trusted advisor to our Executive Team.

Gordon Dewar, CEO, Edinburgh Airport

My team and I have benefited enormously from Jacqueline’s coaching and guidance. She is quite simply the best in the business in this space.

Ray Fitzgerald, President & COO, WW

We have worked with Jacqueline as a facilitator of change. She’s well-structured, direct yet empathetic, and focused on organisational excellence, illustrated with credible examples.

Richard Williams, Principal & Vice Chancellor, Heriot-Watt University

Your executive team has the potential to be the most potent unit of performance in your organisation.

Find out the key to creating excellence in your executive team.

Excellence in executive teams

We gained a clearer view of what it means to be a team; how to work together, the expectations and ambitions we have, and clarity on how they could be met. It was powerful to do that work together.

Matthieu Hue, CEO EDF Energy Renewables

Our ability to recognise and manage complexity has been transformed by the work that Jacqueline has done with us. She is a respected and trusted advisor to our Executive Team.

Gordon Dewar, CEO, Edinburgh Airport

My team and I have benefited enormously from Jacqueline’s coaching and guidance. She is quite simply the best in the business in this space.

Ray Fitzgerald, President & COO, WW

We have worked with Jacqueline as a facilitator of change. She’s well-structured, direct yet empathetic, and focused on organisational excellence, illustrated with credible examples.

Richard Williams, Principal & Vice Chancellor, Heriot-Watt University