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Navigate2021-04-12T17:10:45+00:00

Navigate

Solving intractable problems and navigating complexity
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We provide practical support that enables you to navigate complexity, solve intractable problems and manage messy change.

Are you disappointed with traditional approaches to managing change, feel overwhelmed by the complexity of your environment, and are keen to improve the dynamics in and between teams?

We help you navigate complex change in a successful and rewarding way.

Approaches to working effectively with complex change: 

  • System Diagnosis

  • Organisation Development

  • Group Dynamics

System Diagnosis

The repeated failure of many change initiatives stems from a deficient initial diagnosis. We help you look beyond the ‘presenting issue’ to see second and third order explanations. When we understand the structure and patterning of organisational issues in this way, we are better able to find, new and potentially transformative solutions.

Organisation Development

Our organisation development solutions are focused on understanding and shifting the underlying dynamics in your system. Our system-wide alignment processes map the impacts of change initiatives across the enterprise so you can see in advance where you need to focus attention to ensure the change can be well integrated.

Group Dynamics

When groups are unaware of the impact that organisational forces have on them, they can find themselves reacting in unexpected ways. When ignored, these effects may become projected onto certain individuals, other parts of the organisation or in unproductive group dynamics. Working carefully with the group to facilitate its own sensemaking and problem solving, we illuminate strategic dilemmas and collective resistances to find ways through, towards group functioning that is more productive and rewarding.

Complex Change Resources

Perspectives on Complex Change

What we’re reading

Our ability to recognise and manage complexity has been transformed by the work that Jacqueline has done with us. She is a respected and trusted advisor to our Executive Team.

Gordon Dewar, CEO, Edinburgh Airport

My team and I have benefited enormously from Jacqueline’s coaching and guidance. She is quite simply the best in the business in this space.

Ray Fitzgerald, President & COO, WW

We have worked with Jacqueline as a facilitator of change. She’s well-structured, direct yet empathetic, and focused on organisational excellence, illustrated with credible examples.

Richard Williams, Principal & Vice Chancellor, Heriot-Watt University

Your executive team has the potential to be the most potent unit of performance in your organisation.

Find out the key to creating excellence in your executive team.

Our ability to recognise and manage complexity has been transformed by the work that Jacqueline has done with us. She is a respected and trusted advisor to our Executive Team.

Gordon Dewar, CEO, Edinburgh Airport

My team and I have benefited enormously from Jacqueline’s coaching and guidance. She is quite simply the best in the business in this space.

Ray Fitzgerald, President & COO, WW

We have worked with Jacqueline as a facilitator of change. She’s well-structured, direct yet empathetic, and focused on organisational excellence, illustrated with credible examples.

Richard Williams, Principal & Vice Chancellor, Heriot-Watt University
Can we help you?

Our Practice Areas

Anticipate

Using strategic foresight to anticipate the future

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Navigate

Solving intractable problems and navigating complexity

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Lead

Developing executive capacity to lead adaptive organisations

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We help executive teams anticipate, navigate and lead in the age of uncertainty and hyper-change.

Our focus is on developing strategic foresight so executives can make sense of the trends and disruptors impacting the world of work and the implications of these for their strategy. We help leaders navigate complexity and solve intractable problems using approaches that are suited to these issues. And we help to create the capacity in top teams to lead adaptive, thriving organisations.

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