We provide practical support that enables you to navigate complexity, solve intractable problems and manage messy change.
Are you disappointed with traditional approaches to managing change, feel overwhelmed by the complexity of your environment, and are keen to improve the dynamics in and between teams?
We help you navigate complex change in a successful and rewarding way.
Approaches to working effectively with complex change:
System Diagnosis
The repeated failure of many change initiatives stems from a deficient initial diagnosis. We help you look beyond the ‘presenting issue’ to see second and third order explanations. When we understand the structure and patterning of organisational issues in this way, we are better able to find, new and potentially transformative solutions.
Organisation Development
Our organisation development solutions are focused on understanding and shifting the underlying dynamics in your system. Our system-wide alignment processes map the impacts of change initiatives across the enterprise so you can see in advance where you need to focus attention to ensure the change can be well integrated.
Group Dynamics
When groups are unaware of the impact that organisational forces have on them, they can find themselves reacting in unexpected ways. When ignored, these effects may become projected onto certain individuals, other parts of the organisation or in unproductive group dynamics. Working carefully with the group to facilitate its own sensemaking and problem solving, we illuminate strategic dilemmas and collective resistances to find ways through, towards group functioning that is more productive and rewarding.
Complex Change Resources
Perspectives on Complex Change
Dealing with uncertain knowledge in wicked problems
In a previous article, I looked at the three features of wicked problems. One of these features, knowledge [...]
Three features of wicked problems
Back in 1973, realising how intractable, deceptive and thorny some social and policy issues were, academics at the [...]
The power of leaders’ language
Boris Johnson’s recent choice of language has received widespread criticism in the House of Commons and in the [...]
Our first strategic offsite as a newly formed team exceeded expectations; it brought us much closer together and gave us a clear sense of our collective purpose as executive leaders.
We focused on the trust, cohesiveness and collaboration needed to create a winning enterprise team and already we’re seeing tangible benefits.
As I prepared to step into the role of CEO, Jacqueline’s insight and support was invaluable. She boosted my self confidence and allowed me to grow and develop stronger relationships, improve my influencing ability and gain respect in my role. She also helped me have some tough conversations which I previously would have avoided. Her executive insight is inspiring!
We gained a clearer view of what it means to be a team; how to work together, the expectations and ambitions we have, and clarity on how they could be met. It was powerful to do that work together.
Our ability to recognise and manage complexity has been transformed by the work that Jacqueline has done with us. She is a respected and trusted advisor to our Executive Team.
My team and I have benefited enormously from Jacqueline’s coaching and guidance. She is quite simply the best in the business in this space.
We have worked with Jacqueline as a facilitator of change. She’s well-structured, direct yet empathetic, and focused on organisational excellence, illustrated with credible examples.
Your executive team has the potential to be the most potent unit of performance in your organisation.
Find out the key to creating excellence in your executive team by developing collective enterprise leadership.
Our first strategic offsite as a newly formed team exceeded expectations; it brought us much closer together and gave us a clear sense of our collective purpose as executive leaders.
We focused on the trust, cohesiveness and collaboration needed to create a winning enterprise team and already we’re seeing tangible benefits.
As I prepared to step into the role of CEO, Jacqueline’s insight and support was invaluable. She boosted my self confidence and allowed me to grow and develop stronger relationships, improve my influencing ability and gain respect in my role. She also helped me have some tough conversations which I previously would have avoided. Her executive insight is inspiring!
We gained a clearer view of what it means to be a team; how to work together, the expectations and ambitions we have, and clarity on how they could be met. It was powerful to do that work together.
Our ability to recognise and manage complexity has been transformed by the work that Jacqueline has done with us. She is a respected and trusted advisor to our Executive Team.
My team and I have benefited enormously from Jacqueline’s coaching and guidance. She is quite simply the best in the business in this space.
We have worked with Jacqueline as a facilitator of change. She’s well-structured, direct yet empathetic, and focused on organisational excellence, illustrated with credible examples.
Our Practice Areas
The disruptors facing business today are too challenging for your executive leaders’ primary focus to be day-to-day execution.
Yet too many executive teams fail to balance their functional leadership, with a focus on execution, with collective enterprise leadership: ensuring the organisation adapts in our new world.
And so often the relationships between executive leaders are characterised more by competition than collaboration.
We can help transform the impact and effectiveness of your ExCo.
